Governance
Structured procedures governing review, clarification, and resolution of verification-related matters.
Section 1
Global Coach Verification maintains a structured dispute resolution process to ensure fairness, procedural integrity, and governance oversight.
This framework applies to matters relating to:
This framework does not apply to commercial disputes between coaches and third parties.
Section 2
Where an individual or organisation believes a verification matter requires clarification, a written request may be submitted to the Governance Office.
The request must include:
Clarification requests are reviewed to determine whether procedural error or material oversight occurred.
Section 3
Where sufficient grounds exist, a formal review may be initiated.
Formal review may assess:
The review is conducted by an independent governance reviewer not directly involved in the original determination where feasible.
Section 4
Following review, outcomes may include:
All review outcomes are documented within governance records.
Section 5
Dispute submissions should be made within:
Governance response timeframes may vary depending on case complexity.
Section 6
The dispute resolution process:
It does not:
Accreditation decisions reflect structured review compliance at time of determination.
Section 7
Where a material governance concern arises, accreditation status may be temporarily marked as:
Under Governance Review
Pending outcome of formal assessment.
This measure is precautionary and does not constitute final determination.
Section 8
Decisions issued following formal review constitute final internal determination.
Global Coach Verification does not operate as a judicial body, and external legal remedies remain available under applicable law.
Section 9
To submit a dispute or clarification request, contact the Governance Office.
Include:
The dispute resolution framework exists to maintain procedural integrity and governance accountability within the verification system.